Napolitano is an idiot

As a mother who just watched her two children get on a plane today, I found this CNN interview with Janet Napolitano profoundly bizarre.
She babbles perky talking points about how everything is just great and everyone should feel perfectly safe because "the system worked" and other airlines were warned about the Detroit bomber right away and nothing bad happened -- and she blithely ignores Crowley's observations that it was apparently only the bomber's own ineptitude and the quick thinking of other passengers, not federal watch lists or airline security procedures, which prevented a tragedy.
I don't know who told Napolitano that her job was to pat people on the head and focus on airline profitability instead of public safety, but she needs to cut it out. This interview hit a sour note.