The heart of darkness

The Globe and Mail has five stories about the terrible, awful, no good, very bad few hours on Friday when Rogers phones weren't working:

“It came at such a horrible time for me. I needed to pick up my younger sister, and when I went to go get her I didn’t know when to go. So I called and texted and it didn’t work, so I left early and I had to waste an extra 20 minutes to get her home. She was freaking out because she couldn’t contact me, call or text. She was blaming her phone and she was scared, worried and upset. Then when I told her it was the system, she kind of calmed down.”

The horror! The horror!