Strange days indeed

Dr. Grumpy's recent phone call with the Megalithic Suxshit Insurance Company:

Mr. Voice: "Hello, Megalithic Suxshit Insurance Company, can I help you?"
Dr. Grumpy: "Hi, this is Dr. Ibee Grumpy. In the past 2 days I've faxed you the same form on a patient 3 times and..."
Mr. Voice: "We haven't received a form from you at all, Mr. Grumpy."
Dr. Grumpy: "...and each time I do you guys call a few hours later to say you haven't received it yet."
Mr. Voice: "What number are you faxing it to Mr. Grumpy?"
Dr. Grumpy: "It's Dr. Grumpy. I faxed it to 1-800-FAX-HERE, the number printed at the top of the form."
Mr. Voice: "Mr. Grumpy, that's the wrong number. You should be faxing it to 1-800-SUX-SHIT. Where did you get that other number?"
Dr. Grumpy: "It's the only fax number on the form! It's at the top of the page, right next to a sentence that says 'Please fax this form to the following number.' "
Mr. Voice: "Just because it says that on the form doesn't mean you were supposed to fax it there."
Dr. Grumpy: "Okay, but if the number to fax it to ISN'T the one on your form, how do I find out what the number is that I'm supposed to use?"
Mr. Voice: "You need to request that number by sending us a fax."