Trying to put lipstick on a pig

The Harper Cons are trying to put lipstick on a pig:

An aide to Prime Minister Stephen Harper has taken over as chief of staff to embattled Veterans Affairs Minister Julian Fantino as opposition MPs call for his resignation.
...Fantino, who has appeared chippy in his dealings with some veterans. In February, he was forced to apologize for his snub of veterans upset by the closing of regional Veterans Affairs offices. More recently, he was chased down a hall by a woman crying out to him, seeking help for her husband suffering from post-traumatic stress. Fantino didn’t stop to talk with her.
Fantino is the face of the problem but the problems run deeper into the bureaucracy that has an insurance company mindset in dealing with veterans who need help, said retired colonel Pat Stogran

Actually, my husband worked forty years with insurance companies -- any company that treated people like this would have gone out of business. And a CEO who acted like Fantino would have been fired long ago.