"Criminal" rates of interest

Considering the profits being made by Canadian banks, they should be helping out in our low-income neighbourhoods instead of just abandoning poor Canadians to companies like this:

A B.C. Supreme Court judge says a B.C. payday loan company was charging 'criminal' rates of interest to clients borrowing to make it through to their next paycheque . . . 21 per cent interest rate and a processing fee of $9.50 for every $50 borrowed . . . $75 fee if a cheque is returned and if the borrower wants put off a loan payment, [a fee of] $25 for every $100 deferred.

I'm not surprised that the judge said this was criminal. I know companies are not in business for their health, but this is abuse, because these customers don't have any other options.